Company Policy

 


Quality Policy


OfficeUno excellent service to customers across all of our business products. To measure the success of this policy, through regular contact with our customers and take corrective action as appropriate. To constantly review and improve our service to ensure total customer satisfaction through established quality system.

 

 Delivery  Information


·          Once the order is placed, OfficeUno will deliver according to this schedule.        

·          AbuDhabi:  Same day delivery for orders placed before 13:00pm; Next day delivery excluding Fridays) for orders placed after 13:00pm. 

·           Dubai: Delivery Next Business Day for orders placed by 13:00 pm prior day.    

·          Free delivery for orders over AED 120/- in Dubai & Abu Dhabi.

 

 Return & Refund policy

 

  • We will happily do refunds, returns and replacement for all unused sealed stationery products. 
  •  If any product is faulty on delivery, we will replace it with a new product.
  •  Any refunds will only be made onto the original mode of payment.

 

Order Cancellation Policy

 

  • Cancellations are possible prior to goods being ready for delivery.